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Email Alerts for Failed or Skipped posts


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Hannah Hoyer

We have over 20 clients (and only one of me), all with separate workspaces. It would be EXTREMELY helpful if I received some sort of alert/email if a scheduled post was skipped (because a client forgot to click "Approve") as well as if a post failed for any reason and why so I can immediately go in and fix the issue before clients contact me demanding to know why their post never went out.

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Jake Carlson

Hi Hannah -- thanks for reaching out. Under Brand Settings > Notifications, at the bottom there is a Post Failures section where you can enter an email address to get notified of failed posts. You can also set up a Slack notification in addition to that.


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Jake Carlson

Status changed to: Closed