Back

Respond to Instagram Messages From Within Cloud Campaign

  • New
  • L
    Admin Cloud Campaign
  • on 01-01-2022

You can now respond to Instagram direct messages within the Monitor section of Cloud Campaign!

Simply relink your Instagram account and navigate to the Direct Messages tab to see your DMs start rolling in. New messages, as well as story mentions and story replies, will all be included in the Direct Messages inbox.

Note: You will have 7 days to respond to new messages via the dashboard. After that window, you will not be able to respond through the dashboard and must respond directly from Messenger.

If you experience any issues with this feature, please shoot us a note at support@cloudcampaign.io.